warranty form

Your choice of Mitten premium vinyl siding guarantees quality and performance that will last a lifetime...we’ve put it in writing!

Mitten Inc. has been firmly established in the vinyl extrusion business since 1959. As an industry leader, our manufacturing facilities feature the most advanced technology and our products are tested to the highest standards.

Mitten manufactures vinyl siding, soffit and accessories of extraordinary durability due to our combination of advanced PVC formulations and high standards of quality control.

In order to protect your new investment, please take a moment to fill out the "Certificate of Installation”. It is important that you read this document carefully so that you will understand the full extent of the coverage.

MITTEN INC. LIFETIME NON-PRORATED TRANSFERABLE LIMITED WARRANTY

Mitten Inc. proudly warrants the original purchaser of our siding for as long as the original purchaser is the owner of the property to which our products are applied. The said products will be free from manufacturing defects. Any and all product failures covered by this Warranty as set forth will be remedied by Mitten Inc. AT NO COST TO THE ORIGINAL HOMEOWNER, if the Warranty is registered and the defect reported in accordance with the terms thereof. The Lifetime non-prorated coverage in this warranty is designed to cover individual homeowners only. In the instance of siding purchased by or installed upon property owned by for example; corporations, governments, condominiums or premises not used by individual homeowners as their residences, the warranty period will be fifty years following the installation of the siding and it will be prorated as indicated herein. For such purchasers or entities to which the prorated coverage applies, the warranty is transferable to a new owner by the original purchaser under the terms and conditions set forth herein, in which event it will cover the period of fifty years following the installation of the siding (prorated as indicated herein).

HAIL DAMAGE

Every piece of Mitten vinyl siding is manufactured with excellent impact resistance. Mitten Inc. warrants to the original owner that should the siding receive damage from a hail storm, Mitten Inc. will provide replacement material to cover those pieces which received damage and provided that such damage is not covered by the homeowners insurance policy or other insurance coverage. The homeowner shall be responsible for the payment of all installation, labor and freight costs associated.

UNIFORM WEATHERING

The term "uniform weathering” means the appearance of the color of the siding and does not refer to the straightness or the even or level wall appearance of the siding. Exposure to exterior elements can be expected to cause gradual and uniform color change. This can vary, dependent on geographical location and wall exposure. Mitten Inc. warrants that its products will weather in a uniform manner. A defect will be defined as any weathering change that occurs on a specific wall exposure in a manner that varies from panel to panel (checkerboard effect). It is normal for a weathered siding material to have slight and unobjectionable shade differences underneath the butt (or shadow line) portions of the panel - as well as underneath protected eaves and overhang areas.

COLOR-RICH COVERAGE

Mitten Inc., at its discretion, shall determine whether the siding is suffering from abnormal fading or natural weathering. This conclusion shall be based on whether the siding shows a change in color in excess of the Hunter units as calculated according to ASTM D2244. act ® formulation is guaranteed against fade of 3 Hunter Units. PVC formulations are guaranteed against fade of 4 Hunter Units. The fade warranty will last as long as Mitten Inc.’s Lifetime Limited warranty lasts, and upon transfer with the Property, shall continue based upon the coverage terms for Mitten Inc.’s, Lifetime Limited Warranty. Siding which experiences color change due to normal weathering is excluded from this warranty.

CONDITIONS OF THIS WARRANTY

This Warranty covers only defects in the manufacture of Mitten Vinyl Siding and Accessories. It does not cover damage to such products caused by faulty installation, settlement of the building, failure of the structure (including foundations and walls), fire, wind, flood, lightning, or other acts of God, intentional acts, failure to provide reasonable and necessary maintenance, accidental damage or negligence, or exposure to atmospheric pollution, acid rain, salt spray, harmful chemicals or vapors. Mitten Vinyl Siding and Accessories are not warranted in the event that heat sources, such as BBQs, argon gas glass units or other items that can reflect heat over and above 160oF, are located in close proximity of the installed vinyl products. If a homeowner neglects to keep the solid vinyl siding surface clean and a harmful surface buildup is allowed to occur, restoration of the wall appearance to a fresh and clean condition can become a difficult task. In such cases, it is specifically the homeowners responsibility and not the responsibility of either Mitten Inc. or the installing contractor to restore the wall surface to a clean and fresh condition.

OBTAINING PERFORMANCE OF THIS WARRANTY

The procedure for obtaining performance of this Warranty is simple. If you feel that our product contains manufacturing defects simply write to: Warranty Claims, attention of Quality Assurance Manager briefly explaining your complaint. Accompanying the complaint must be a proof of purchase and installation along with proof of property ownership. Appropriate photos can be required along with a sample of the alleged defect for laboratory analysis.

IMPORTANT: ALL CLAIMS UNDER THIS WARRANTY MUST BE REPORTED TO MITTEN INC. WITHIN SIXTY (60) DAYS FROM THE DATE THAT THE DEFECT IS FIRST DISCOVERED OR REASONABLY COULD HAVE BEEN FIRST DISCOVERED.

Mitten Inc. will reply within a reasonable period of time from receipt of your complaint. Further, Mitten Inc. reserves the right when necessary to inspect any damages or defects within a reasonable period of time after the claim is made.

REMEDIES

If your product contains manufacturing defects covered by this Warranty, Mitten Inc. will incur the costs (material and labor) to repair or replace the defective part or portion of Mitten Vinyl Siding and Accessories.

All warranty work will be performed by Mitten Inc. or a designated agent selected by Mitten Inc. Any repair or replacement not authorized by Mitten Inc. shall release Mitten Inc. from any and all warranty obligations concerning the products. All warranty work will be performed no later than one hundred sixty (160) days after notice is received unless adverse weather conditions prevent repair or replacement from being completed within the one hundred sixty (160) day period. If so, repair or replacement will be completed as soon after the 160-day period as weather conditions will reasonably permit. Repairs will be performed at a mutually agreed time by the customer and the designated agent. Mitten Inc. reserves the right to discontinue or modify any of its products, including the color thereof, without notice to the homeowner/consumer and shall not be liable to the homeowner/consumer as a result of such discontinuance or modification, nor shall Mitten Inc. be liable in the event replacement material may vary in color or gloss in comparison to the original products as a result of normal weathering. If Mitten Inc. replaces any material under warranty, it may substitute products designated by Mitten Inc. to be of comparable quality or price range in the event the product initially installed has been discontinued or modified.

Mitten Inc. shall have sole discretion to determine whether the siding is suffering from normal weathering. In the event that the siding weathers to a degree which is determined by Mitten Inc. to be beyond normal, then Mitten Inc. shall, at its option, either apply a special coating to any siding determined to have weathered beyond normal or perform the necessary repairs as outlined above.

THE REMEDIES PROVIDED FOR HEREIN ARE EXCLUSIVE WHETHER FOR BREACH OF EXPRESSED WARRANTIES, IMPLIED WARRANTIES, WARRANTIES OF MERCHANTABILITY OR OTHERWISE, AND MITTEN INC. MAKES NO EXPRESSED WARRANTIES OTHER THAN AS SPECIFICALLY SET FORTH HEREIN. IN NO EVENT SHALL MITTEN INC. BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may have other rights which vary between jurisdictions.

REGISTRATION OF THE WARRANTY

The attached warranty registration card must be completed, signed by the purchaser and installing Contractor and returned to Mitten Inc. within thirty (30) days after completion of the installation in order for the purchaser to be eligible for warranty coverage. Failure to notify Mitten Inc. of the registration shall relieve Mitten Inc. of all obligations.

TRANSFER OF THE WARRANTY

This Warranty is transferable to a new owner. However, in order for the new owner to be eligible for warranty coverage, the warranty transfer card attached to the Warranty must be completed and returned to Mitten Inc. within thirty (30) days from the date of real estate title transfer.

Failure to so notify Mitten Inc. of any transfer of title or ownership shall relieve Mitten Inc. of further obligation hereunder. In the event of transfer of warranty and notice to Mitten Inc. as provided herein, the warranty period shall be for fifty (50) years from the original date of installation and shall be prorated as indicated on the reverse side hereof.

MITTEN INC.

This is to certify that Mitten vinyl siding, soffit and/or accessories have been installed at the residence of:

I acknowledge that i have read the Mitten Inc. Solid Vinyl Siding and Accessories Limited Warranty and hereby apply for transfer of the unexpired portion of the Limited Warranty subjects to its terms and conditions.

YOUR MITTEN INC. SOLID VINYL SIDING IS BEAUTIFUL. HERE IS HOW TO KEEP IT THAT WAY.

While Mitten Solid Vinyl Siding comes close to being virtually maintenance free, it will become dirty just as does a freshly painted house or a new automobile or any other product that is exposed to atmospheric conditions. Generally, your Mitten Inc. Solid Vinyl Siding can be cleaned satisfactorily through the use of an ordinary garden hose.

If this does not do the job, then we suggest the following:

1. Equip the garden hose with a soft bristled, long-handle car brush for example.
2. Where soil is of a stubborn nature, (as frequently found in industrial areas) the following cleaning solution works well: 1/3 c. detergent (Tide as an example) + 2/3 c. trisodium phosphate (Soilax as an example) + 1 gallon of water.

In certain geographic areas where mildew may be a problem, substitute one quart of 5% sodium hydrochloride (Clorox for example) for one quart water in the above formula.

When stubborn stains must be removed from the panel, an abrasive-type cleaner (Comet or Ajax for example) or SOS pads may be used without damage to the siding. The most damage that can be done to the panel of solid vinyl siding is to scratch or roughen the surface. This, however, is rarely visible a few feet away from the house.

Where the house is extremely dirty, it is recommended that you start washing from the bottom and go to the top, rinsing frequently. Cleaning solutions should be permitted to stand on the surface of the siding for several minutes before rinsing.

Follow the precautionary instructions on the cleaning agent container. Protect shrubs from direct contact with cleaning agents. For further information on caring for your vinyl siding, please visit www.vinylsiding.org/aboutsiding

* Mitten does not endorse proprietary products or processes and makes no warranties for the products referenced herein. Reference to proprietary names is for illustrative purposes only and is not intended to imply that there are not equally effective alternatives.